Monthly or yearly plans for the platforms we know best. Each plan includes patches or updates, monitoring, a response-time guarantee and engineering hours you can use for anything.
Patches, monitoring and engineering hours every month. Yearly billing saves two months.
Magento Support Starter
The essentials for a healthy Magento store: patches, monitoring, a monthly health check and 5 engineering hours.
$299.00 / month
$2,990.00 / year
$3,588.00Save 17%
Equivalent to $249.17 / month
5 engineering hours per month, unused hours roll over for 3 months
Security patches applied within 72 hours of release
Monthly health check: logs, cron, indexers, cache and disk
Uptime monitoring with alerts to your inbox
Support tickets answered within 24 business hours
Access to the Techimprovement customer portal and knowledge base
Most popular
Magento Support Pro
Magento Support Pro is a monthly service plan for growing Magento stores, with 15 hours a month, minor version upgrades and priority tickets answered within eight business hours.
$799.00 / month
$7,990.00 / year
$9,588.00Save 17%
Equivalent to $665.83 / month
Dedicated lead engineer – A lead engineer learns your codebase and plans upgrades, performance work and release checks for your store.
Planned minor version upgrades – Minor version upgrades are planned and executed for you, so your store stays current between releases.
Caching and indexing tuning – Tuned caching and indexing help your pages load faster for shoppers.
Third-party extension checks – Third-party extensions are checked before every release, which helps you avoid surprises.
Monthly development hours – You get 15 hours a month for development requests, from checkout tweaks to new integrations.
Priority ticket responses – Priority tickets are answered within eight business hours.
Emergency incident hotline – An emergency hotline gives you access to help when an incident affects your store.
Enterprise
For multi-store and Adobe Commerce Cloud setups with custom SLAs
